· QFD (Quality Function Deployment) translates customer needs into technical requirements
· Left wall: customer needs (WHATs) + weights
· Room: relationship matrix (how strongly each HOW relates to each WHAT)
· Roof: correlations among technical requirements (positive / negative)
· Floor: technical-requirement importance scores and ranks
· Tap a relationship-matrix cell to cycle the relation; scores recalculate automatically
About QFD House of Quality
QFD house of quality tool: build the relationship matrix, weight engineering characteristics and analyze the correlation roof to turn VOC into design targets.