Refund Policy

1. Who Handles Billing

All payments for 6SQ Tools are processed by our merchant of record (Paddle), which is the seller of record for tax and compliance purposes. Your purchase receipt and tax invoice are issued by Paddle. Refunds are therefore handled through Paddle's system, and we assist you on request.

2. Subscription Plans (Pro & Team)

• You can cancel a subscription at any time; it stays active until the end of the current paid period.
• If you are unhappy with a new subscription, you may request a refund within 14 days of the purchase date. Because the Service is delivered digitally and access begins immediately, refunds for subscriptions are evaluated case by case and may be reduced where the service has already been substantially used.

3. One-Time Plans (Lifetime)

The Lifetime plan is a single, non-recurring purchase that grants permanent tool access. Because it unlocks the full product immediately, it is treated as a consumed digital license:

• A refund may be requested within 14 days of purchase, provided the AI credits included in the plan have not been substantially used.
• After 14 days, or once the included credits have been substantially consumed, the Lifetime plan is non-refundable. This is stated at the point of purchase.

4. AI Credits

AI credits are consumed when used. They are one-time, granted on purchase, do not reset and do not expire. Because each credit is a delivered unit of service, we do not refund credits that have already been used. Unused credits on a refunded plan are reversed as part of that refund.

5. How to Request a Refund

Email dragonair@163.com with your account email and the plan you purchased. We will open the refund with our merchant of record and keep you updated. Depending on your payment method, refunds typically appear within 5–14 business days.

6. Prices and Tax

All prices are in USD. Applicable VAT / sales tax is calculated and shown by our merchant of record at checkout based on your location. Refund amounts reflect the amount actually charged, including any tax collected.

7. Contact

Refund or billing questions: dragonair@163.com.